Protection

If you’re used to thinking of insurers as only getting involved after disaster strikes, the way we work may come as a pleasant surprise.

Because understanding the marketplace and analysing risk is at the core of what we do, there’s not a lot going on in your sector – indeed, any sector in any country – that passes us by. This means we’ll often be able to spot the signs that one of your customers is struggling before you do. And where possible we’ll share that insight with you straight away – giving you time to take any steps necessary to reduce your exposure.

We’ll Cover You For The Unexpected

As the UK and the world’s largest credit insurer, we really can offer you the ultimate in commercial protection. It doesn’t matter what industry you’re in, or how big or small your business. We provide cover for every size and type of organisation - from multinationals to sole traders. In certain circumstances, we’ll even write a bespoke policy to cover the specific risks peculiar to your particular sector.

As our many thousands of UK policyholders can confirm, the hallmarks of our service are fairness and clarity. All our policies are endorsed by the Plain Language Commission, so you won’t need a lawyer to tell you
precisely what risks are covered. And if you do make a valid claim, you’ll find we do everything we can to pay it quickly and in full. After all, we know how important cash flow is to business.

What’s more, we’ll go on supporting you after your claim has been paid. So, if you suffer a bad debt arising from insolvency, we will assist you in your dealings with the insolvency practitioner.

International Cover

With our network of international risk offices, we have a stronger local presence and a stronger intelligence network across all areas of the world than any other insurer. And that means we can take a bolder, more positive approach to cover. So – unlike other credit insurers who may lack the local knowledge – we won’t refuse cover in certain countries as a matter of course. Instead, we’ll judge each request for cover on its individual merits. And we’ll always do our best to say “Yes.”

You’ll find our flexible, positive approach is also reflected in the details of our policies.

We can offer you comprehensive Commercial cover only. But, if you require it, we can provide wide-ranging Political Risk cover too.

We’ll Strengthen & Improve Your Credit Systems

Even for small businesses, credit control can be a big headache. That’s why online credit management is another key service we offer. As a policyholder you’ll have access to EOLIS, our bespoke Euler Hermes Online Information Service. It’s designed to automate a number of otherwise timeconsuming functions, thereby leaving your staff free to focus their energy where it matters most. In addition, you’ll be able to take advantage of CreditTracker – a new proprietary Euler Hermes online tool designed to take sales ledger analysis and reporting to an even higher level.

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We’ll Collect New & Aged Debt

We know you don’t want to spend your time chasing aged debt – you’d rather spend it tracking down new business.

In which case, our Collections service is the obvious answer.We’ll pursue the aged debt for you, while you concentrate on your current debtors and cash flow.

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