HOW DO WE WORK

Get to know us by discovering how our teams work and who we are

Sep 29, 2021

Celebrating the Customer Line

In the nine years since its inception, Euler Hermes’ UK Customer Line has dealt with more than half a million calls and a quarter of a million emails.

Jun 29, 2021

Meet Sarah Murrow, CEO of Euler Hermes UK & Ireland

Sarah Murrow started her new role as CEO. Her objective is to work with clients and partners to expand our products and services. Read more!

Apr 28, 2021 | How we work

Looking beyond Covid-19

With the rollout of the Covid-19 vaccine, there is a shed of light that our lives will be back to normal soon. Interview on the company’s plan going forward. Read now!

Jan 27, 2021 | How we work

The year 2021 - what's in store for you

Hear from our CEO Milo Bogaerts and Commercial Director Ozlem Ozuner, how we’ve adapt and overcome challenges and will continue to support you in 2021.

Jun 24, 2020 | How we work

How customer line can help you

The Euler Hermes UK Customer Line team is available 8am to 6pm Monday to Friday and can answer over 80% of your queries at first point of contact.

Feb 24, 2020 | How we work

MyEH: delivering the best possible customer experience

How do we make sure your needs are taken into account when creating new services? Read the article !

Feb 17, 2020 | How we work

How we’re digitalising the way we interact with customers

Michael Eitelwein, explains how data intelligence, digitalisation and frictionless customer experience are at the centre of how we work

Feb 07, 2020 | How we work

How we’re transforming customer experience

In this interview, Michele Pignotti, Board Member, explains how customer experience is at the centre of how we innovate and talks about the new customer platform MyEH.

Jan 27, 2020 | How we work, Resources

Everything we know about 2019 and 2020

From global economy uncertainties to climate changes, how did these issues affect the trade credit insurance in 2019? Take a look at our 2020 plan on how we prepare for an ever-changing environment.

Sep 23, 2019 | How we work

Meet Alice Sharman, Surety and Guarantee Team

Alice Sharman describes her role as a Surety and Guarantee Underwriter and talks about her daily job supporting businesses by providing bonds and guarantees. Read now!